Allergies and Food Intolerances
Sands Catering Services takes the safety of its customers as its highest priority, with this in mind we feel it is of paramount importance to let all customers know our position on Allergens in our Kitchens.
If you suffer from an Allergy or need to provide food for any person with an allergy it is of the utmost importance that you recognise this statement, alternatively that you share this information with the person who has requested the meal.
Sands operates two artisan style kitchens and a bakery where all allergens are present at all times and are in constant use. While we make every effort to prevent cross contamination in these kitchens, we cannot guarantee that any food item we make is 100% FREE of any specific allergen.
For customers with Mild food Allergies and Food Intolerances we have created a separate non-Allergen Zone away from our main kitchens where only ingredients without any allergens will be allowed. Using only these ingredients combined with strict controls and a limited menu, we will be able to serve customers with low risk allergies and food intolerances safely.
For customers with serious allergies, particularly Nut/Dairy and gluten allergies who may react to a trace of an allergen it is important to recognise that even with this level of control there may still be traces of allergens present in the food from airborne contamination and in that case may not be suitable for to eat.
As a result, we will be updating our labelling with regards to requests for Gluten/Milk/Nut free food to the following
We have endeavoured to avoid DAIRY ingredients in this meal, however if you suffer from a serious allergy to DAIRY this meal may not be suitable for you.
We have endeavoured to avoid WHEAT/GLUTEN ingredients in this meal, however if you suffer from a serious allergy to Wheat/Gluten this meal may not be suitable for you.
We have endeavoured to avoid NUT/SESAME SEED ingredients in this meal, however if you suffer from a serious allergy to Nut/ SESAME SEED this meal may not be suitable for you.
Please contact us if you would appreciate further clarification on this matter